At Thompson Flaherty, we treat individual clients like people, not files. You get straight answers, quick responses, and a CPA who actually knows your name when you call. And if the IRS ever sends a letter, you’re not dealing with it alone.
Emails went unanswered for weeks. Phone calls got routed to voicemail. You wanted a quick answer and ended up Googling it yourself.
You weren't sure what it meant, whether it was serious, or who was supposed to help you deal with it. Your old CPA acted like it wasn't their problem.
You signed where they told you to sign, handed over a payment, and walked out with no real idea of what changed, what you could've done differently, or what to expect next year.
Even if we only see your return once a year, the way we handle it is different. Here’s what you can expect from start to finish.
When you email, you get a reply. When you call, someone picks up. When you have a quick question in September about whether something is deductible, you don’t have to wait until next April to ask it. Communication isn’t an extra service we charge for. It’s just how we work.
Before you sign, we walk you through what’s on your return, why your refund or balance looks the way it does, and what could change next year. No rushed appointments. No tax jargon. If you want to understand how your taxes work, we’ll take the time. If you just want the summary, we’ll keep it short. Your call.
Whether you just need your return done right, you’re dealing with an IRS letter, or you’re overdue on a year or two and want someone to help you catch up, we can help.
The first call is free. No pressure, no obligation. Just a real conversation about where you’re at and what you need.
